ArtisBrowser - Web Browser : Website Configuration Error

PeterL

Group : Guests
Posts : 1
Joined: 2020-08-16

About 20% of our users occasionally gets prompt website configuration error (not at the same time) after logging in. Their devices were working fine with artisbrowser and the site before this error occurs. Refreshing or reattempting login does not solve the issue. May I know why does this happen?

Support

Group : Admin
Posts : 128
Joined: 2016-09-29

Website configuration error means what is says... there are errors on your page.

1. The most common cause is HTML appearing before the ArtisReader tag. Nothing can appear before that tag. Check that a CMS plugin is not injecting code to appear before the ArtisReader tag.

2. Make sure that language is declared by using a Content-Type tag, for example....
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />

3. Check for coding errors such as unclosed tags.