Such errors can occur when trying to access an ASPS protect web page and there is a problem with the CopySafe SErvice, in which case run Diagnostics from the browser tool bar to check of CopySafe is running. If not you may have to re-install using Run as Administrator for the installer, starting the ArtisBrowser using Run as Administrator, or disabling your anti-virus and re-installing.
Another possible cause is that you may be running Windows from a virtual partition and the site owner has not allowed "Remote View" in their page settings.
ArtisBrowser needs to be installed using the installer as provided by ArtistScope. Installers not authenticated by ArtistScope code signing should never be used. ArtisBrowser is not "portable" and will not run from a USB. Only by using the certified installer provided by ArtistScope can you be assured that the browser and its supporting services have been installed properly. In all instances, when installation, right-click the installer EXE file to run the installer using "Run as Administrator:"
While the installer can be run in silent mode, it is not recommended because no indication will be given of errors that may have caused the install to fail. To allow an install to be run in silent mode (no screens or dialogs), pass "/S" on the command line. For example: "C:\output\setup.exe" "/S"
It is not recommended to deploy this installer across a network and install remotely because most deployment solutions fail to pass on full administrator rights throughout the procedure. To ensure that the Windows service is installed properly we strongly recommend that installation be performed manually so that a person can interpret an error message, especially when updating an existing installation because if the browser is in operation then some components will be in use and thus
impossible to update.
The only remote deployment solution that has been reported as being successful
is the Microsoft System Center Configuration Manager (SCCM).
Please test deployment to one computer and check that the Reader runs properly.